Shipping policy

Welcome to our store! We work hard to ship your unique items out to you quickly and safely. Please review our shipping tiers, timeframes, and terms below.
1. Domestic Shipping & Processing Times
  • Processing Time: All orders are processed, packaged, and shipped within 1–3 business days of purchase. We do not ship on weekends or postal holidays.
  • Standard Shipping: We offer reliable standard shipping across the United States. Your exact standard shipping rates will be calculated at checkout based on your total order value.
  • Tracking: Once your order ships, you will receive an automated email with your carrier tracking number so you can follow its journey.
2. Heavy, Bulky, & Oversized Items
Because we carry a highly diverse inventory, certain large, heavy, or bulky items require specialized handling and courier services.
  • Flat-Rate Surcharge: Bulky items are subject to a fixed flat-rate shipping charge, which is clearly displayed at checkout.
  • Combined Orders: If you purchase a standard item and a bulky item together, their individual shipping rates will be combined at checkout to cover the required multi-box or oversized courier fees.
3. International Shipping
We proudly ship directly to select countries worldwide!
  • Rates & Tiers: International shipping rates are applied as a flat fee at checkout based on your order total.
  • Customs, Duties, & Taxes: The buyer is solely responsible for any import duties, value-added taxes (VAT), or customs clearance fees levied by your home country. These charges are not included in our shipping rates and must be paid by the recipient upon arrival.
  • Delivery Estimates: International shipping timeframes vary significantly depending on destination customs clearance, but most packages arrive within 7–21 business days.
4. Missing or Damaged Packages
  • If your package arrives damaged, please take clear photos immediately and refer to our Refund Policy to submit a photo-verification claim within 14 days.
  • If your tracking shows "Delivered" but you cannot locate your package, please contact the local carrier office directly before reaching out to us.